Ann is a co-founder of PR Academy, a leading provider of public relations and communication education. Her special areas of interest are internal communication and project communication.
Ann leads PR Academy’s CIPR internal comms certificate.
Here is my second look at ways to get up to speed quickly with the change project that we have been asked to communicate. Its all about knowing the right questions to ask.
Project colleagues will very often be specialists in their field and focussed on what they have been asked to deliver so simply asking somebody what he or she is doing may result in a complicated description of some technical process, leaving the communicator more confused than ever!
So, never just ask, “What are you doing?” Some possible questions might be:
Unfortunately, the last one doesn’t always work which makes me think that there must be a lot of families of project managers out there totally baffled by what their partner/father/son/daughter does all day !
This blog is based on an article that first appeared on simply-communicate.com