Kevin Ruck's CIPD paper on employee voice

Kevin Ruck
Kevin Ruck presents

The focus of this downloadable paper - presented by Kevin Ruck at the 2017 CIPD Applied Research Conference - is the nature of leadership communication required for effective employee voice as a core component of organisational inclusivity. The study addresses an under-researched aspect of communicative leadership and inclusivity: senior manager communication capabilities for employee voice. It argues that dialogue is fundamental to embedding employee voice in organisations in ways that support an inclusive culture. This requires a new understanding of leadership communication capabilities that emphasises listening and responding in authentic ways that are respected and trusted by employees.

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